News & Blog
869 results
News 2 minutes
engage2learn and K12 Insight Announce New Partnership to Empower Public Schools with Data-Informed Talent Development
With the intelligence from Let’s Talk, K12 Insight’s education-focused customer service platform, and the comprehensive talent development solutio...
Blog 2 minutes
How Scottsdale Unified School District is eliminating communications chaos
Every inquiry from your customers needs to end up in the right hands. But for many districts, inbound communications get lost in a tangled web of s...
Blog 3 minutes
How to improve customer service in schools: A step-by-step guide
K-12 customer service is more than a once-a-year professional development training. It takes realistic, expertise-driven systemic thinking, true pr...
Blog 3 minutes
Transforming customer service in school offices: Strategies for success
To improve front office customer service, K-12 districts need to increase visibility into issue resolution, track customer service metrics to help ...
News
Rice University study urges K-12 districts to adopt customer focus, echoes K12 Insight’s findings
A new study published by researchers at Rice University and the University of Texas at San Antonio found public schools can reverse student attriti...
Blog
Reflecting on 2023: Gratitude Extended to Our District Partners!
This year was one of connection and transformation for our growing Let’s Talk community.
