As you move through the school year, having engaged and supportive parents, students, teachers, staff and community members becomes even more important. The beginning of the year is an exciting time, but, by this point, you will have heard a number of questions and concerns from your stakeholders. Although you may not initially see the value in this feedback, it can play a vital role in helping you assess the health of your district and allow you to course correct when necessary.
Are you willing to use these important conversations as your compass? If you could perform a communications audit, how many questions, complaints and suggestions would you receive? Based on this feedback, how many conversations would you initiate?
In Fierce Conversations, Susan Scott writes, “Our work, our relationships, and our lives succeed or fail one conversation at a time.” While no single conversation is guaranteed to transform your district, engaging your community will provide you with information that can ultimately affirm your current goals or challenge you to rethink aspects of your strategic plan.
With this in mind, treat every conversation as the most important interaction you will have with that person. And be sure to bring value by participating through listening.
It’s generally a bad idea to head into uncharted waters without a compass. By listening and responding to your community, you will galvanize your district and ensure that it is willing to support you in both calm and rough waters.
Categories: Client Care